How does shipping work?

Once an order is placed, our team will carefully collect your product and package it with hugs and love, so please allow up to 72 hours for our team to pick and pack your order.  Delivery within Malaysia takes around 10-15 days. 

Do you have a returns policy?

We offer free returns for 30 days from date of delivery/receiving of order. However, not all items are eligible. Any exclusions will be called out on product pages and / or at checkout. To be eligible for a return:

Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
Item(s) must be in the original packaging, which must be in original condition.

You will be asked to put your
photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.

*Please note: If you are returning one of your items from a bundle, your order is no longer valid at that bundle pricing.